Problem Analysis Tools and Techniques
Advance your career by learning problem analysis skills
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This short course teaches essential elements of problem analysis. It is ideal for anyone who wants to become better at analysing and solving problems. Every job includes the need to solve problems and the better you are at this, the sooner you will be promoted. The course starts with an introduction to Root Cause Analysis. It then covers eight different problem analysis tools which are practical and easy to use. You will learn how and when to use each tool. There is also a review of how to facilitate a team meeting to use one of these techniques as a group activity. The course is not long-winded and theoretical. It is businesslike and down to earth for busy people who want to learn techniques they can put into immediate use. Learn how to discover the fundamental causal factors for complex problems. Become a better problem solver.
The course teaches these essential business tools:
Fishbone Diagram
Root Cause Analysis introduction
Why, Why?
Lotus Blossom
Six Serving Men
Inverse Brainstorm
Pre-Mortem
SWOT Analysis
Force Filed Analysis
The course requires no specialised previous knowledge. It is ideal for
students, business professionals and managers. Anyone who wants to be
better at analysing, understanding and solving problems will find this
course invaluable.
The techniques you learn can be used by you as an individual or with a group. They apply in all types of business and also in other walks of life. They are useful skills that you will continue to use as you progress.
The course is covered by a 30 day money back guarantee so you have nothing to lose by enrolling today and acquiring these practical and valuable skills.
See what people say:
Five Stars. Great presentation and thought-provoking questions - good refresher on Fishbone Diagram
Wade Baldwin, Canada
Your Instructor
Paul Sloane gained a first class degree in Engineering from Cambridge University. He came top of Sales School at IBM. He went on to become a Marketing Director, Managing Director and CEO of software companies. He is a leading speaker, author and consultant on lateral thinking and innovation. He has written over 20 books which have sold over 2 million copies in total. His top business book is The Leader's Guide to Lateral Thinking Skills. He runs leadership master classes on lateral thinking and innovation with top corporations around the world, including Bayer, Glaxo Smith Kline, Microsoft, Nike, Novartis, Pirelli, PWC, Reckitt Benckiser, Swarovski and Unilever. He has been a visiting lecturer at Cambridge University, Lancaster University, Henley Business School and the Mumbai Institute of Technology. His Tedx talk is available on Youtube. It is entitled 'Are You Open-Minded?'
Course Curriculum
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PreviewVideo Introduction from Paul Sloane (2:12)
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StartCourse contents, fundamentals of RCA, Fishbone Diagrams (12:36)
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StartAn Early Example - John Snow and the Pump Handle (5:33)
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StartProblem Analysis Methods - Five Whys, Why, Why? and Lotus Blossom (10:17)
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StartProblem Analysis Activity (7:14)
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StartHow to run a problem analysis meeting, Six Serving Men, When to use the methods (14:26)
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StartSix Serving Men Article
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StartQuiz
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StartSWOT Analysis (17:53)
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StartForce Field Analysis (12:19)
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PreviewSummary and Contact details (2:22)